We’ve seen social media posts asking, “Is anyone else’s internet down?” or something similar. While this strategy may have made sense years ago-when older networks had shared connections that sometimes resulted in widespread internet outages-it isn’t the best course of action today. As a fiber internet customer of Panora Fiber, you have a direct fiber-optic connection to your home, which means your internet service is unique to you and not shared with other customers.

If you lose your connection, call our Panora office at 647.755.2424 or Guthrie Center office at 647.332.2000. You can call anytime, since we have 24/7 support! Your internet satisfaction is important to us, and we’ll help fix your issues when you let us know about them.